Jam Brussels Hotel | Brussels ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

132 Chaussee De Charleroi, Brussels, Belgium

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

175 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Standard Triple Room

Max:

3 persons

240 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Single Room Disability Access

Max:

1 person

175 sq. feet

Bed options:

1 Single bed

City view

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Brussels 1.6 mi

Airports

Zaventem (BRU) 10.0 mi

Deurne (ANR) 32.5 mi

Metro stations

Metro Hotel des Monnaies3000 ft

Bus

Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

EUR 15 per day

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Housekeeping

Dining

Restaurant
Bar/ Lounge area

Business

Fax/Photocopying

Children

Cribs

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Plunge pool
Heated swimming pool
Sun loungers
Sun terrace
Spa & wellness center
Sauna
Back massage
Full body massage
Foot massage
Hot spring bath
Shallow end

Room features

Heating
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

132 Chaussee De Charleroi, Brussels, Belgium

Map view

street view

132 Chaussee De Charleroi, Brussels, Belgium

City landmarks

Square

Grand Place

1.4 mi

Monuments and Landmarks

Manneken Pis

1.3 mi

Mall

Royal Gallery of Saint Hubert

1.4 mi

Palace

Royal Palace of Brussels

1.1 mi

Public Building

Law Courts of Brussels

4800 ft

Metro Station

Porte de Hal Museum

3800 ft

Church

Saint Michael and Gudula Cathedral

1.4 mi

Art object

Jeanneke-Pis

1.5 mi

Church

Notre-Dame du Sablon

1.1 mi

Public Building

Parlamentarium

1.4 mi

Museums

Royal Museums of Fine Arts of Belgium

1.2 mi

Public Building

Museum of the City of Brussels

1.4 mi

Parks

Parc du Cinquantenaire

1.8 mi

BrusselsBelgium

Place Flagey

4400 ft

Museums

Museum of Natural Sciences

1.3 mi

Public Building

Egmont Palace

5100 ft

Museums

Magritte Museum

1.2 mi

Museums

Musical Instruments Museum

1.2 mi

Square

Place du Petit Sablon

1.0 mi

Art object

Palace of Charles of Lorraine

1.0 mi

Rue Jean Van Volsem 7

Museum of Ixelles

5200 ft

Hospitals

Avenue Louise

3300 ft

Gallery

D'ieteren Gallery

2800 ft

Parks

Leopoldpark

1.3 mi

Parks

Forest park

5000 ft

BrusselsBelgium

Rue des Bouchers

1.4 mi

Museums

Musee Constantin Meunier

5100 ft

Palace

Palace of Coudenberg

1.3 mi

BrusselsBelgium

Mont des Arts

1.4 mi

Nearby

Museums

Horta Museum

1300 ft

Restaurants

Roni Pizza

800 ft

Rue Defacqz 87

Ballekes

700 ft

Chaussee de Charleroi 174

Poz

600 ft

Rue Defacqz 92

Thai Sate

700 ft

Rue Defacqz 148 Place Janson

Le Pretexte

600 ft

Rue de la Victoire 225 Saint Gilles

Patate

800 ft

Rue de l'Aqueduc 6

So Yummy

800 ft

Rue de l'Aqueduc 7

Snack XL

1600 ft

Parvis de la Trinite 8

Makisu

2300 ft

Rue de la Brasserie 146

Bintje

1500 ft

Rue Simonis 62

Reviews and Ratings

Reviews from guests about their experience.

60%

loved their spa retreat and can’t wait to return.

6.0/10

Guest rating

Rooms

5.2

Location

7.6

Service

5.6

Dining

5.6

Fred

United Kingdom, March 2025

7.0/10

My stay at Jam Brussels was quite a mixed bag. The location was convenient and the decor felt trendy, yet the lack of air conditioning made the room stifling. I enjoyed the rooftop pool, though it often felt overcrowded and noisy. Overall, it wasn't the experience I hoped for given the cost.

Rooms

5.0

The quadruple room was far too small, with no air conditioning and just a tiny tabletop fan. Housekeeping was lacking. towels were very small and not replaced daily.

Service

5.0

Staff were friendly but often confused about the pool hours and had limited English proficiency, which was frustrating. There seemed to be a lack of proper customer service training.

Location

7.0

The hotel is located in a nice area with several tram lines nearby, making it easy to explore the city, though it's a bit far from major attractions.

Dining

5.0

Breakfast was overpriced at 15 euros, especially since it required self-cooking on an unhygienic hot plate. I chose to eat elsewhere during my stay.

Facilities

6.0

The rooftop pool was appealing but overcrowded. Some facilities like the bar were inconsistent in their availability. I was disappointed the spa required pre-booking.

Logan

United Kingdom, March 2025

5.8/10

My stay at Jam Hotel was a mix of highs and lows. The location was great, providing easy access to the city center, and I appreciated the unique decor of the room. However, I faced several issues, including a lack of cleanliness and disappointing service at the bar. Overall, it wasn't the experience I hoped for, particularly with some facilities not being operational during my visit.

Rooms

5.0

The room featured an unusual decor with an industrial feel, but was quite dimly lit and lacked adequate insulation, leading to noise issues. Despite that, it had a kettle, which was a nice touch for making my tea.

Service

5.0

The staff tried their best, but the service levels didn't meet my expectations. especially at the rooftop bar where wait times for drinks were frustratingly long. I also experienced issues that went unaddressed by management.

Location

8.0

Ideally situated in a nice area of Brussels, the hotel was close to all attractions and several tram lines, making it easy to explore the city.

Dining

5.0

The dining options were limited; the restaurant was closed during my stay, which was disappointing. I ended up relying on local eateries that I discovered nearby, offering a variety of choices.

Facilities

5.0

Facilities like the rooftop bar and pool terrace were nice, but often overcrowded and service wasn't quick enough during peak times. It felt like they could use better management during busy hours.

Emerson

United Kingdom, January 2025

5.6/10

I recently stayed at Jam Brussels for a short family trip, and while there were some great aspects, there were also a few disappointments. The hotel is in a nice area with good transport links, and my kids loved the bunk beds in our room. However, the lack of air conditioning made our stay uncomfortable, especially given the hot weather. Overall, it's a decent option for a budget-friendly stay with some minor drawbacks.

Rooms

6.0

The room was basic but clean, ideal for a short trip. However, it lacked air conditioning, which was quite uncomfortable during the heat. Additionally, we noticed that tea wasn't replenished, which was a missed detail.

Service

7.0

The front desk staff were friendly and helpful, allowing us an early check-in when we arrived exhausted. Despite this, there were moments of confusion regarding room service and pool access that could have been handled better.

Location

8.0

The hotel is in a nice and safe area, conveniently close to several tram lines and not far from the city center. I appreciated being able to explore great restaurants and interesting architecture nearby.

Dining

6.0

While the rooftop bar and onsite dining options looked inviting, I found them to be a bit lacking in variety. I did enjoy the cocktails, but the breakfast seemed overpriced at 15 euros per person.

Facilities

5.0

The hotel has some appealing features like a rooftop pool, although it was often crowded. The construction work during my stay was disruptive, which detracted from the overall experience.

Parker

United Kingdom, December 2024

5.4/10

My stay at Jam Brussels was a mixed bag. The location was fantastic, close to tram stops and great restaurants, which made it easy to explore. However, the room was rather small and felt a bit more like a budget option than what I expected. I noticed some cleanliness issues too, which put a damper on my experience.

Rooms

5.0

The room was small and had a dusty feel. There were some issues with amenities, like no bottled water, and the bathroom had a shower curtain that smelled. Not the quality I was hoping for.

Service

6.0

The staff were friendly, but I felt there was a lack of information provided at check-in. I wanted to use the rooftop bar but wasn't informed about the reservation necessity, which was frustrating.

Location

8.0

The hotel is situated in a nice and safe area of Brussels, close to restaurants and tram stops. This made getting around the city quite convenient.

Dining

7.0

I didn’t have breakfast here, but I did enjoy the delicious Asian restaurant on site. The rooftop bar looked appealing too, but I couldn't access it due to reservation issues.

Facilities

6.0

The hotel has trendy facilities like a rooftop pool and bar, but access was limited and I found the pool area a bit small. It could definitely use air conditioning, especially in the warmer months.

Jack

United Kingdom, November 2024

6.8/10

While the Jam Hotel has a trendy vibe and decent location, my experience was marred by poor service and inadequate room conditions. The quadruple room was cramped and stifling, with insufficient ventilation despite having the windows open. Although there are some appealing aspects, the overall experience left much to be desired. 😟

Rooms

5.0

The quadruple room felt suffocating and was too small for four adults. There was only one small fan for air circulation, making it uncomfortable during my stay.

Service

5.0

The front desk staff struggled with communication, which affected my check-in experience. Despite calling in advance, they weren't prepared for my arrival, leading to confusion and delays.

Location

7.0

The hotel is situated in a nice area of Brussels, close to shops and restaurants, with tram lines conveniently nearby, making it easy to explore the city.

Dining

5.0

Breakfast was overpriced at 15 euros per person, and I found other dining options in the area to be more appealing and affordable.

Facilities

5.0

The hotel features an industrial design with some interesting decor, but the lack of basic amenities like a mini fridge and well-functioning elevators was disappointing.